Looking to obtain a copy of your medical records?

We offer two ways to access your medical record:

MyHealthONE® Patient Portal:

MyHealthONE consolidates many common tasks into one secure, easy-to-use online patient portal. It gives you access to most of your medical records on your desktop computer, laptop, tablet or smartphone 24 hours a day.

*Note that some medical records may only be available through our hospital Medical Records office.

Access Patient Portal


Paper Copy of Medical Records:

Please complete the following steps to obtain a paper copy of your medical records:

  1. Print and complete the Medical Records Release Form.
  2. Complete, sign and date the form. In order to verify your identification and validate your authorization, we require that you include a legible copy of a valid photo I.D. (e.g., driver’s license, military I.D. or state I.D.).
  3. Mail, email, fax or personally deliver your paperwork to the facility where you were treated.

Please note: Medical Records copied for reasons other than continuity of care are subject to a copy fee (O.C.G.A. 31-33-3).


Mail

Nashville Health Information Management Service Center (HSC)
Attention: Release of Information
PO Box 290429
Nashville, TN 37229-0429

Phone: (866) 270-2311

Fax: (855) 901-6104


For further information or assistance call (866) 270-2311.


Download Forms


Medical Records Release

English

Spanish



Urgent Requests, Records for your Physician

For immediate continuity of care, your healthcare provider can request records.

The physician office must fax a written request on their letterhead to (877) 865-9738 indicating the patient's name, date of birth and date of visit in the facility and place "STAT" at the top of their request. For assistance call (866) 270-2311.


Insurance, Attorney, Disability and Third Party Requests

Requests should be sent from your insurance company, attorney, or Disability Determination Service and mailed to the address below.

Mail request to:

Nashville Health Information Management Service Center (HSC)
Attention: Release of Information
PO Box 290429
Nashville, TN 37229-0429

Phone: (866) 270-2311