The Partnership for Health and Accountability (PHA) presented its prestigious Quality and Patient Safety Award to Redmond Regional Medical Center in Rome for its project that improved the safety of infusion medications. The project, titled “Improving IV Pump Safety and Effectiveness of Alarms – A Hospital-Wide Initiative,” won first place in the Hospitals with 100 to 299 Beds category.

Redmond was also presented with a Circle of Excellence Award, an honor given to hospitals and health systems that have demonstrated a sustained commitment to quality and patient safety as evidenced by not only winning a patient safety award in 2015, but by earning three or more PHA Patient Safety Awards within the previous five years. These annual awards recognize Georgia health care organizations for achievement in reducing the risk of medical errors and improving patient safety and medical outcomes. This is the eighth year in a row that Redmond has received a Circle of Excellence Award. Redmond Regional Medical Center is the only hospital in Georgia that has received the Circle of Excellence Award eight years in a row.

To help reduce the chance of medication errors in its intravenous (IV) pumps, Redmond staff uses “smart” pumps with technology known as Guardrails®, which helps ensure the correct dose is given to the right patient at the right time. This technology also allows for additional safety features to be used to allow extra precautionary measures to be taken when administering infusion medications. The hospital set a goal to increase compliance with using these extra measures as an effort to reduce the amount of medications infused without the use of Guardrails®.

A multidisciplinary team was formed whose members conducted frequent and consistent rounding to all smart pumps. Team members gave real-time education to staff members using the pumps. Formal education classes were offered to reiterate information provided during rounding.

Results showed an increase from 55 percent to 94 percent compliance with the use of Guardrails®, which is an 88 percent reduction of medications that were infused without the use of Guardrails®.

“Ensuring the right dose for the right patient at the right time is of the utmost importance in ensuring patient safety,” said Georgia Hospital Association Chief Medical Officer Doug Patten, M.D. “We applaud Redmond Regional Medical Center for leveraging technology to enhance the effectiveness of the care they provide. We are especially pleased to recognize Redmond as a Circle of Excellence Award winner for consistently demonstrating their commitment to quality and safety.”

“At Redmond we continually work to improve service, quality, and safety for our patients,” said John Quinlivan, Redmond Chief Executive Officer. “Receiving the Circle of Excellence Award for the eighth consecutive year is a testament to the sustained commitment of our Redmond team in providing safe, quality care for our patients.  I’m very proud of our team and am honored to work with such dedicated individuals.”