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Emergency Services

Redmond Regional Medical Center Emergency Department

Emergency and Trauma

Redmond’s Emergency Department provides high level emergent healthcare for all types of injuries and illness, including heart attack, stroke, flu and viral illness and are a State of Georgia Accredited Level III Trauma Facility.

This means that the state assessed features of the trauma program, including commitment, readiness, resources, policies, patient care, and performance improvement processes. An Inpatient Rehabilitation Center enables trauma patients to receive complete care from the moment of arrival to the facility through rehabilitation. The trauma program is staffed with a multidisciplinary team that includes a trauma medical director, board certified surgeons, trauma program director, and specially trained nurses. Redmond also has a helipad for air ambulances.

As an Accredited Chest Pain Center and Advanced Certification Stroke Center, and Advanced Certification for Heart Failure, Redmond offers high level emergency care. Redmond is also the first Joint Commission Certified hospital in the state of Georgia for Carotid Endarterectomy and Abdominal Aortic Aneurysms. A broad range of specialists are available 24/7 to treat emergent situations, including neurosurgeons, neurologists, cardiologists, cardiovascular surgeons, orthopedic and general surgeons.

Our Emergency Staff

At Redmond Regional Medical Center, our 19–bed Emergency Room (ER) is equipped to handle a wide variety of illness and injury. Through a team approach to care, we work to stabilize patients, so that they can begin the recovery process.

Our Emergency Room Physicians, Nurse Practitioners and Physician Assistants are part of TeamHealth , a nationally recognized group. They have provided us with a local Medical Director, Dr. Alan Moy and Assistant Director, Dr. Dave Tomey.

Our ER nurses specialize in the care of acute injury and illness for both adult and pediatric patients.

ER Wait Times

We realize patients arriving in the emergency department are ill and need to be seen by a medical provider as soon as possible, so minimizing wait time is a top priority. Our expert triage team assesses each patient as they arrive, so there is no wait time for potentially life threatening conditions, such as chest pain or stroke.

Cardiac Care

Comprehensive Emergency Care for Heart Attack Patients

By partnering with community emergency medical services (EMS)—often the first point of contact for someone who may be experiencing a heart attack or myocardial infarction (STEMI)—necessary treatment to save the heart muscle can begin before the patient even reaches the hospital. Redmond can receive transmitted EKGs while the patients are on their way to our Emergency Room!

How STEMI Program Works

Once the paramedic has initiated a STEMI, Redmond’s STEMI Team – consisting of emergency medicine doctors, the cardiac cath lab team and a cardiologist – assembles. The moment the patient arrives at the hospital, he or she is taken directly to the cardiac cath lab. The goal here is to open up blocked arteries as quickly as possible. The team is ready 24/7 and prides themselves on beating the national average of 90 minutes to open clogged coronary vessels.

Redmond Regional greatly values its relationships with our community EMS partners who make the STEMI program successful. Through this program we are able to better serve our community by improving care and saving lives.

Bottom Line

The bottom line is really the top of the line – from technology to team members to comfort features, we have it all. When you or a family member has a medical emergency, you can put your trust in Redmond Regional Medical Center.

Emergency Medical Services (EMS)

Redmond Regional Emergency Medical Services (EMS) operates three service in three counties; Floyd, Polk and Chattooga. As a 911 EMS provider, Redmond provides primary coverage these areas with stations located throughout our zones to provide maximum coverage and speedy response times.

In addition to providing first line response in these areas, Redmond EMS responds to any area of Floyd County as requested.

Since the service opened in 1989, Redmond EMS has been known for the quality pre-hospital care we provide. We were the first service in the state to utilize clot-busting drugs in the field for patients suffering a heart attack. This project became the benchmark in care for many services.

In addition to the emergency coverage we provide, we are the EMS provider for many venues needing an EMT or paramedic to be present during their events. This includes events in all three counties so if you see our ambulances on site, know you are in good hands.

Redmond EMS also provides non-emergency transportation (NET) during normal business hours: 9:00am – 5:00pm, Monday through Friday. Many people need to go to doctor’s appointments or for testing and do not require an ambulance but are unable to go in a car. This service provides transportation in a specially equipped van. These trips can be scheduled ahead of time by calling (706) 232-2000.

Redmond EMS is proud to be the lead agency for the Floyd County Chapter of Safe Kids of Georgia. This is a non-profit organization that provides safety education and demonstrations, safety brochures, bicycle helmets, car seats, and car seat installation at no charge to the citizens of Floyd County.