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Quality & Safety

Redmond Regional Medical Center is committed to safe, effective, and satisfying care for all of our patients. We take pride in measuring ourselves against the highest standards of care and national benchmarks. Each year, we set goals to achieve additional degrees of excellence. Some goals require multi-year efforts. Our commitment to continual improvement is demonstrated through the quality and safety designations that the physicians and staff have achieved. Some achievements apply to specific departments or services while others apply to the entire organization.

Reducing hospital-acquired infections is a focus of healthcare providers across the country. TriStar Centennial has partnered with numerous organizations such as the Center for Medicare and Medicaid, the Center for Disease Control, the Tennessee Center for Patient Safety, and Harvard University in reducing patient harm. We have launched system-wide improvements to assure better care. Infections result in increased health care costs and add time to the patient’s hospital stay. TriStar Centennial has successfully reduced central line blood stream infections by ensuring continued compliance recommended best practices such as hand washing and appropriate catheter care. Based on the Center for Disease Control definitions, we have significantly reduced these infections by 62 percent in the adult critical care units and by 75 percent in the neonatal care unit.

Institute For Healthcare Improvement Campaigns

Redmond Health System facilities have been active partners in both the “100,000 Lives” and the “5 Million Lives” patient safety campaigns from The Institute For Healthcare Improvement. As a result of the 100,000 Lives campaign, estimates suggest that approximately 75,000 patient lives have been saved* by reducing medical errors. Our facilities also participated in data collection and protocol development throughout the “5 Million Lives” campaign to support the goal of protecting patients from incidents of medical harm.

*The HARD Count: Calculating Lives Saved in the ”100,000 lives campaign,” ihi.org